Legal

Terms of Service

Last updated: July 2026

Orders

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

Pricing

Prices are listed in AED and include applicable taxes unless stated otherwise. Delivery fees are shown at checkout.

Delivery

Estimated delivery times are indicative. We are not liable for delays caused by third-party couriers or events outside our control.

Allergens

Please inform us of any allergies before ordering. Our kitchen handles dairy, gluten, nuts and sesame — cross-contamination cannot be fully excluded.

Refunds

If something isn't right with your order, contact us within 2 hours of delivery and we'll make it right.

Intellectual property

All content, imagery and branding on this site are the property of Big Rooster.

Governing law

These terms are governed by the laws of the United Arab Emirates.