Terms of Service
Last updated: July 2026
Orders
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.
Pricing
Prices are listed in AED and include applicable taxes unless stated otherwise. Delivery fees are shown at checkout.
Delivery
Estimated delivery times are indicative. We are not liable for delays caused by third-party couriers or events outside our control.
Allergens
Please inform us of any allergies before ordering. Our kitchen handles dairy, gluten, nuts and sesame — cross-contamination cannot be fully excluded.
Refunds
If something isn't right with your order, contact us within 2 hours of delivery and we'll make it right.
Intellectual property
All content, imagery and branding on this site are the property of Big Rooster.
Governing law
These terms are governed by the laws of the United Arab Emirates.
